退換貨政策

感謝您在 fuumaspuzzle 購物。

如果您對購買的產品不完全滿意,我們隨時為您提供協助。


退貨

自收到商品之日起,您有 30 天的時間退回商品。為了符合退貨資格,您的商品必須是未使用過的且與您收到時的狀況相同。商品必須採用原包裝,並需要有收據或購買證明。


退款

一旦我們收到您的物品,我們將對其進行檢查並通知您我們已收到您退回的物品。檢查商品後,我們將立即通知您退款狀態。如果您的退貨獲得批准,我們將向您的信用卡(或原始付款方式)退款。您將在一定天內收到積分,具體取決於發卡機構的政策。


船運

您將負責支付自己退回物品的運費。運費不退還。如果您收到退款,退貨運費將從您的退款中扣除。


聯絡我們

如果您對如何將物品退還給我們有任何疑問,請與我們聯絡。

Refund Policy


Thanks for shopping at fuumaspuzzle.
If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have [30] calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.